Withdraw Your Balance Back to Your Wallet
When you want to pull your balance out, head to the withdrawal section of your account. Enter the wallet number — bKash, Nagad or Rocket — that you want the money sent to, and make sure it matches the wallet linked to your account during verification. Enter the amount and submit the request. Our team reviews withdrawal requests and processes them to
your wallet. For your first withdrawal, identity verification must be complete before funds move; after that, the same wallet details stay on file so the process is shorter each time.
- Open Withdrawal in Your Account — Go to your account dashboard and select the withdrawal option. You will see your available balance and a field for the payout wallet.
- Choose Your Payout Wallet — Select bKash, Nagad or Rocket and enter the wallet number. It must match the number you registered and verified on your account.
- Enter Amount and Submit — Type the amount you want to withdraw, double-check the wallet number, then confirm. A request confirmation appears on screen with a reference number.
- Verification Check Before Release — If your account verification is complete, the request moves to processing. Incomplete verification holds the payout until documents are reviewed.